Voicemail
Many callers hang up instead of leaving a message, and the ones who do often already booked someone else by morning.
Nights, weekends & holidays
An after-hours answering service that books the job instead of taking a message
Most calls that hit voicemail after 5 p.m. never call back — they call the next business. NovaCalls answers in about 2 seconds, books the appointment, flags emergencies to you right away and texts you the summary.
What happens to your after-hours calls today
Your personal cell
Forwarding the line to your phone means answering at dinner, at midnight and on vacation.
Message-taking services
Traditional answering services take a message and charge per minute, but they can't book the job or answer real questions.
Emergencies you hear about too late
A real emergency buried in a voicemail is a lost customer — or worse.
How NovaCalls handles nights and weekends
Books on the spot
Takes the caller's details and books the first available slot in your calendar.
Your emergency rules
Decide what counts as urgent. NovaCalls transfers those calls live or texts you immediately.
Real answers
Hours, service area, pricing ranges and policies — answered with the information you provide.
Morning summary
Every call comes with a summary and transcript, so you start the day knowing exactly what came in.
Bilingual
Answers in English or Spanish, whichever the caller speaks.
Flat monthly price
No per-minute surprises. Plans start at $397/month.
NovaCalls
Thanks for calling! We're closed right now, but I can help. What's going on?
Caller
My water heater is leaking all over the basement.
NovaCalls
I'm sorry — let's get you help fast. I'm alerting the on-call technician now. What's the address?
Caller
42 Main Street.
NovaCalls
Got it. Someone will call you back within a few minutes.
Example call, shortened.
Frequently asked questions
Can it answer only after hours?
Yes. You can forward calls only when you're closed, only when your line is busy, or 24/7 — your choice.
How does it handle emergencies?
You set the rules. Urgent calls can be transferred live to an on-call number or sent to you by text immediately.
Is it cheaper than a traditional answering service?
NovaCalls is a flat monthly price instead of per-minute billing, and it books appointments instead of only taking messages.
Do I need a new phone number?
No. You keep your number and forward it to NovaCalls.
How much does it cost?
Plans start at $397/month plus a one-time setup fee.
Stop sending after-hours calls to voicemail.
See how NovaCalls would answer your nights and weekends.
Book a demo