You're in court or with a client
Attorneys and paralegals can't stop a meeting to answer a new caller.
For law firms
The bilingual AI receptionist for law firms that never lets a new case go to voicemail
People with a legal problem usually call several firms and hire the first one that answers. NovaCalls picks up in about 2 seconds, collects the intake details, books the consultation and texts you the summary — in English or Spanish.
Where law firms lose new clients
Potential clients call the next firm
Someone after an accident or facing a deadline won't wait for a callback.
Spanish-speaking callers
Immigration, family and injury cases often come from Spanish speakers. A rushed call loses them.
Intake takes staff time
Collecting the same basic details on every call keeps your team from billable work.
What NovaCalls handles for your firm
New-client intake
Collects name, contact information, type of case and the key facts you want asked on every call.
Books consultations
Schedules the consultation into your calendar and confirms by text.
Routes urgent matters
Follows your rules to transfer urgent calls live to an attorney or staff member.
Answers firm FAQs
Practice areas, office hours, location and consultation fees you provide.
Bilingual
Speaks with every caller in English or Spanish.
No legal advice
It's an intake receptionist — it never gives legal advice and tells callers an attorney will review their case.
NovaCalls
Thank you for calling the law office. How can I help you today?
Caller
I was in a car accident last week and I need a lawyer.
NovaCalls
I'm sorry that happened. I can set up a consultation with an attorney. May I have your full name?
Caller
Carlos Rivera.
NovaCalls
Thank you, Carlos. Were you injured in the accident?
Example call, shortened.
Frequently asked questions
Does it give legal advice?
No. NovaCalls only handles intake and scheduling. It tells callers an attorney will review their situation.
Can I choose the intake questions?
Yes. We set it up with the questions your firm asks for each practice area.
Is the information kept private?
Call details go only to you, and we handle them according to our privacy policy.
Do I need a new phone number?
No. You forward your existing firm number to NovaCalls.
How much does it cost?
Plans start at $397/month plus a one-time setup fee.