Small teams, busy days
Most local shops, contractors and offices don't have someone free to answer every call.
Newburgh, NY · Orange County
A bilingual AI receptionist for Newburgh businesses
Almost half of Newburgh's residents are Hispanic, according to U.S. Census data, and many of your customers would rather talk in Spanish. NovaCalls answers every call in about 2 seconds, in English or Spanish, books the appointment and texts you the summary — 24/7.
Why Newburgh businesses miss calls
Bilingual customers
Many callers prefer Spanish. If nobody on shift speaks it, the call goes to a competitor.
Calls after closing
Customers call in the evening and on weekends, when the office is empty.
Busy season spikes
Snow, heat waves and holidays bring more calls than a small office can handle.
What NovaCalls does for your business
Answers in about 2 seconds
No hold music, no voicemail — every call gets picked up.
English and Spanish
Talks to each caller in their language, with no phone menu.
Books appointments
Collects the caller's details and books the time into your calendar.
Your local service area
Tells callers which towns you cover — Newburgh, New Windsor, Middletown and beyond.
Summary by text
Every call comes with a summary and transcript.
Keeps your number
Forward your existing line; nothing changes for your customers.
NovaCalls
Thanks for calling! How can I help you today?
Caller
Hola, ¿me puede ayudar en español?
NovaCalls
¡Claro! ¿En qué le puedo ayudar?
Caller
Necesito una cita para el sábado.
NovaCalls
Perfecto. Tengo el sábado a las 10 de la mañana. ¿Le sirve?
Example call, shortened.
Frequently asked questions
Do you work with businesses in Newburgh?
Yes. NovaCalls serves businesses across Orange County, NY, including Newburgh, New Windsor and Middletown.
What types of businesses use it?
Service businesses that live on the phone: dental offices, cleaning companies, HVAC and plumbing contractors, auto shops, law firms and more.
Does it really speak Spanish?
Yes. It answers in English or Spanish depending on the caller. Listen to the real demo calls on our home page.
Do I need a new phone number?
No. You forward your existing number to NovaCalls.
How much does it cost?
Plans start at $397/month plus a one-time setup fee.
Never miss another Newburgh customer.
See how NovaCalls would answer calls for your business.
Book a demo